Serving Alberta since 2013 🇨🇦

Privacy Policy

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Our Commitment to Privacy

This Privacy Policy applies to the Address USA website and services. “We,” “our,” or “us” refers to Address USA. “You” refers to any visitor or user of our services.

At Address USA, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, serving your requests, or reporting requirements.

Information We May Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and shipping address
  • Service Usage: Information about how you use our services
  • Device Information: IP address, browser type, and operating system

How We Use Your Information

Your information helps us to:

  • Provide and improve our services
  • Process transactions and send notifications
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations
  • Analyze website usage to improve user experience

Analytics and Tracking

We use third-party analytics services to help us understand how visitors use our website:

  • Google Analytics: We use Google Analytics to collect information about website usage. This service uses cookies to track visitor interactions. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

  • Hotjar: We use Hotjar to better understand our users’ needs and to optimize our service. Hotjar’s technology helps us understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, etc.). This enables us to improve our services.

These services may collect information such as:

  • Pages visited and time spent on each page
  • Click and scroll behavior
  • Device and browser information
  • Geographic location (country level)

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure storage of sensitive data
  • Limited access to personal information
  • Encryption of data in transit

Children’s & Minors’ Privacy

Our services are intended for use by individuals who are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Important Disclaimers

While we take reasonable precautions to protect your information, please be aware that:

  1. No method of transmission over the internet is 100% secure
  2. We cannot guarantee absolute security of your data
  3. You provide information at your own risk
  4. We are not responsible for circumvention of any privacy settings or security measures

Third-Party Services

We may use third-party services (such as Google Analytics and Hotjar) that have their own privacy policies. These services may use cookies and similar technologies to collect information about your use of our website. You can learn more about how these services collect and process data by visiting their respective privacy policies:

Your Choices

You can opt-out of certain tracking:

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will indicate when changes were made. Your continued use of our services constitutes acceptance of these changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [Your Contact Information].

Last Updated: 07/11/2025